Help

Credit Course

ML119 - Persuasion Skills

To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.

Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.